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Terms of Service

The agreement that governs your use of QuantProc ERP, Skils, ProcureAI and all related services. Please read it carefully — by using our platform you accept these terms.

Last updated: 30 June 2026

1. Introduction and acceptance

These Terms of Service ("Terms") form a legally binding agreement between you (or the organisation you represent) and ADS Infra Solutions Pvt Ltd, a company incorporated under the Companies Act 2013 (CIN: U72900HR2021PTC092428), trading as QuantProc ("QuantProc", "we", "us" or "our"), with its registered office at Tower-F, 501, Manesar, Sector-79, Gurgaon, Haryana — 122 052, India.

By creating an account, accessing, or using any QuantProc service — including QuantProc ERP, Skils, ProcureAI, and any associated APIs or integrations (collectively the "Services") — you confirm that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree, you must not use the Services.

2. Services

QuantProc provides cloud-based software-as-a-service (SaaS) products for business operations, including:

  • QuantProc ERP — an enterprise resource planning system covering finance, projects, procurement, HR and compliance for construction, infrastructure and services companies.
  • Skils — a skills intelligence and talent mobility platform for workforce management, hiring, and internal development.
  • ProcureAI — an AI-assisted B2B procurement marketplace enabling sealed-bid RFQ workflows between verified buyers and vendors.
  • Custom Software & Process Automation — bespoke applications and automation solutions built on the QuantProc platform.

We may update, expand, or discontinue features at any time. We will provide reasonable notice of changes that materially affect your use of the Services.

3. Eligibility

The Services are intended for use by businesses and their authorised representatives. By accepting these Terms you warrant that: (a) you are at least 18 years old; (b) you have the authority to bind the organisation you represent; and (c) your organisation's use of the Services will comply with all applicable laws and regulations, including Indian law.

4. Account registration and security

You must provide accurate, current and complete information when creating an account and keep it up to date. You are responsible for maintaining the confidentiality of your credentials and for all activity that occurs under your account. Notify us immediately at crm@quantproc.com if you suspect any unauthorised access. QuantProc will not be liable for loss or damage arising from your failure to protect your credentials.

Each account is provisioned as a secure, isolated tenant. You must not attempt to access data belonging to other tenants.

5. Subscriptions and billing

Access to the Services is provided on a subscription basis. Subscription plans, pricing (in Indian Rupees, inclusive of applicable GST), and billing cycles are set out on our Pricing page and in your order confirmation.

  • Auto-renewal. Subscriptions renew automatically at the end of each billing period unless cancelled before the renewal date.
  • Invoicing. GST-compliant tax invoices are issued electronically to the billing contact on record.
  • Payment. Payments are processed via Razorpay. By providing payment details you authorise us to charge the applicable fees.
  • Price changes. We will provide at least 30 days' notice before increasing subscription prices. Continued use after the effective date constitutes acceptance.
  • Taxes. You are responsible for all taxes, duties, and levies (other than taxes on QuantProc's income) associated with your subscription.

For refund and cancellation terms, see our Refund & Cancellation Policy.

6. Acceptable use

You agree to use the Services only for lawful business purposes and in accordance with these Terms and our Acceptable Use Policy ("AUP"), which is incorporated herein by reference. You must not use the Services to engage in any activity that is illegal, harmful, fraudulent, abusive, or that violates the rights of any person.

7. Intellectual property

QuantProc's IP. All intellectual property rights in the Services — including software, algorithms, trademarks, logos, documentation and AI models — are and remain the exclusive property of ADS Infra Solutions Pvt Ltd or its licensors. These Terms do not transfer any ownership rights to you; you receive only a limited, non-exclusive, non-transferable, revocable licence to use the Services during the subscription term.

Your data. You retain all ownership rights in the data, content and information you upload to or generate through the Services ("Customer Data"). You grant QuantProc a limited licence to process Customer Data solely to provide and improve the Services, as described in our Privacy Policy.

Feedback. If you provide suggestions or feedback about the Services, you grant QuantProc a perpetual, royalty-free licence to use that feedback without restriction or compensation.

8. Confidentiality

Each party may have access to the other's confidential information in connection with the Services. Each party agrees to protect the other's confidential information with the same degree of care it uses for its own confidential information (no less than reasonable care) and not to disclose it to third parties or use it for any purpose other than exercising its rights and obligations under these Terms. Confidentiality obligations do not apply to information that is publicly available, independently developed, or required to be disclosed by law.

9. Data processing

QuantProc processes personal data in accordance with the Privacy Policy. Where you are a data controller and QuantProc acts as your data processor, a Data Processing Agreement ("DPA") is available on request and governs that processing. See our Data Processing Agreement for the standard terms.

10. Service levels and support

QuantProc targets 99.9% monthly uptime for the core Services, measured excluding scheduled maintenance windows announced at least 48 hours in advance. In the event of downtime below this target, service credits may be applied as described in our SLA documentation, available on request. Support is provided during business hours (IST) via crm@quantproc.com.

11. Warranties and disclaimers

QuantProc warrants that the Services will perform materially in accordance with the applicable documentation. To the fullest extent permitted by law, the Services are provided "as is" and "as available" without any other warranty, express or implied, including warranties of merchantability, fitness for a particular purpose, title or non-infringement. We do not warrant that the Services will be uninterrupted, error-free, or free of harmful components.

12. Limitation of liability

To the fullest extent permitted by applicable law:

  • Neither party will be liable to the other for any indirect, incidental, special, consequential, punitive or exemplary damages, including loss of profits, data, business or goodwill, even if advised of the possibility of such damages.
  • QuantProc's total aggregate liability arising from or relating to these Terms or the Services will not exceed the total fees paid by you to QuantProc in the twelve (12) months immediately preceding the claim.

Nothing in these Terms limits liability for fraud, death or personal injury caused by negligence, or any other liability that cannot be excluded by law.

13. Indemnification

You agree to indemnify, defend and hold harmless QuantProc and its officers, directors, employees, agents and licensors from and against any claims, liabilities, damages, losses and expenses (including reasonable legal fees) arising from: (a) your use of the Services in breach of these Terms or applicable law; (b) your Customer Data; or (c) any third-party claim arising from your use of the Services.

14. Termination

By you. You may cancel your subscription at any time through the account settings in the ERP or by emailing crm@quantproc.com. Cancellation takes effect at the end of the current billing period. See the Refund & Cancellation Policy for data export and retention details.

By QuantProc. We may suspend or terminate your access with written notice if you breach these Terms and fail to remedy the breach within 14 days of notice, or immediately if the breach is incapable of remedy, involves fraud, or poses a security risk to our systems or other customers.

Effect of termination. On termination, your right to access the Services ends. Sections 7 (IP), 8 (Confidentiality), 11–13 (Warranties, Liability, Indemnification), and 15 (Governing Law) survive termination.

15. Governing law and disputes

These Terms are governed by and construed in accordance with the laws of India, including the Information Technology Act 2000 and the Indian Contract Act 1872. Any dispute arising from or relating to these Terms or the Services shall be subject to the exclusive jurisdiction of the courts of Gurgaon, Haryana, India.

Before initiating legal proceedings, either party agrees to attempt to resolve any dispute in good faith through escalation to senior management. If unresolved within 30 days, either party may refer the dispute to a mutually agreed arbitrator under the Arbitration and Conciliation Act 1996.

16. Changes to these Terms

We may update these Terms from time to time. For material changes, we will provide at least 30 days' notice via email to the account administrator or via a prominent notice in the Services. Your continued use after the effective date of changes constitutes acceptance. If you disagree with the revised Terms, your only remedy is to stop using the Services and cancel your subscription.

17. General

  • Entire agreement. These Terms, together with the Privacy Policy, DPA (if applicable), AUP and any applicable order form, constitute the entire agreement between the parties regarding the Services and supersede all prior agreements.
  • Severability. If any provision is held unenforceable, the remaining provisions will continue in full force.
  • Waiver. Failure to enforce any right or provision of these Terms is not a waiver of that right.
  • Assignment. You may not assign these Terms without our written consent. We may assign our rights to an affiliate or in connection with a merger, acquisition or sale of substantially all of our assets.
  • Force majeure. Neither party is liable for failure or delay in performance due to causes beyond its reasonable control.

18. Contact

Questions about these Terms? Email crm@quantproc.com or write to us at ADS Infra Solutions Pvt Ltd, Tower-F, 501, Manesar, Sector-79, Gurgaon, Haryana — 122 052, India.